We are proud of our low prices and guarantee no in-contract price HIKES.
Our philosophy is simple: We believe in excellent service all provided here in the UK.
No installation or engineer visits required. Simple plug and play for physical phone or download and login to our mobile app.
Fed up of fraudulent callers? Want a way to receive landline calls whilst you're out? Don't want to receive anonymous callers? Customise your package by adding any of the below to make your experience the perfect one for you!
Caller Display is a free service we offer to help you see who is calling. This is a great starter service which, when combined with others, allows for a great personal touch to your phone line.
Want to receive messages from calls you've missed? Save up to 20 messages at one time which can be kept up to 60 days if unseen. Save your own special greeting for callers to hear which can be changed anytime!
Have you ever needed to speak with a group of people together but don't live close to them? With our Three Way Calling service you can do just that! Speak to them individually or merge the calls together, it's up to you!
Are you missing important calls due to being on the phone? Our service will notify you by sounding a beep if you have a call coming through whilst you're on the line. You can then decide whether to swap between calls or end the original one.
Take control of your call traffic once again. You decide which types of calls your phone can make and receive. Protect yourself by choosing from the following barring options: almost all calls, mobile, national and international calls, or premium rates and information services.
Are you missing important calls? Our service will notify you by sounding a beep if you have a call coming through whilst you're on the line. You can then decide whether to swap between calls or end the original one.
The plain-English version: a home phone that runs through your broadband instead of a copper wire. Same handset, same number, same dialling. It just travels over the internet.
You may have heard it called "digital voice", "VoIP" (Voice over Internet Protocol), or "fibre phone". In practice they all mean the same thing: a phone line that uses your broadband connection. You still pick up a handset, you still dial a number, the person on the other end has no idea anything has changed. Your existing landline number stays the same.
The copper-wire landline that BT has been running for over 100 years is being switched off across the UK by 2027. Openreach is removing the copper network and replacing it with fibre. Without the copper, the old phone service can't work, so every UK household will eventually need a digital phone. We're already there.
Your digital phone runs on the broadband connection that's already in your home, so there's no second copper line to install or maintain. If you take both broadband and digital phone from Inspire Telecom, the phone simply uses the connection that's already there. No extra installation, no engineer visit, just plug in and call.
One thing worth knowing: during a power cut your digital phone needs your router to be on, so a battery backup or a charged mobile is sensible if you live somewhere with frequent outages. Other than that, the experience is identical to the old copper landline. Just modernised.
Yes. When you move to Inspire Telecom Digital Phone we transfer your existing landline number across, so you keep the number you've always used. The change happens on the day your new service goes live, with no gap, no double payment, and no need to tell anyone your number has changed.
Yes. A digital phone runs over your broadband connection rather than over a copper phone line. If you take broadband from us already, your digital phone simply uses the same connection. If you don't have broadband yet, you'll need to take a broadband package from us at the same time as the phone.
A digital phone needs your broadband router to be on, so it won't work during a power cut unless you have a battery backup unit. We recommend keeping a charged mobile phone available, especially if someone in the household may need to make emergency calls. This is true of every UK digital phone service. It's a feature of the technology, not specific to Inspire.
In most cases, yes. Standard cordless (DECT) and corded phones plug straight into our router and work as normal. We'll let you know during signup if your specific handset has any compatibility quirks.
Calls travel as digital audio rather than as an analogue signal over copper. In most cases this means clearer, more consistent voice quality, often described as HD Voice when both ends of the call are on a digital service.
Once you've signed up, the typical switch takes around 10 to 14 days, though your exact go-live date depends on Openreach scheduling. We'll send you a Welcome Pack confirming your date so you know exactly when the change takes place.
If you're with BT, EE, Sky, Vodafone or Plusnet, we arrange the switch and your old service cancels automatically as part of the transfer. If you're with Virgin Media you'll need to cancel with them directly, because Virgin uses its own network. We'll let you know which path applies to you during signup.
999 and 112 calls work the same as on a copper landline as long as your broadband and router are on. If your power or internet is down, the call won't get through, which is why a charged mobile is a sensible backup. Once you switch, your address is registered with the emergency services automatically.
Openreach is switching off the copper PSTN network across the UK by 2027, and every household with a traditional landline will need to move to a digital phone before then. Switching to Inspire Telecom Digital Phone now means you're already on the new network and won't be affected when the cutover reaches your area.
Yes. A multi-handset cordless (DECT) system plugs into our router and gives you phones throughout the house, the same way a copper landline did. If you only need one handset, that works too.
If our questions don't cover what you need, give us a call on
0330 122 9488 and a UK-based team member will be happy to help.